Returns & Exchanges
At Plantify Garden, we want your home to flourish with every purchase. If you are not completely satisfied with your order, we offer a 30-day window for returns and exchanges to ensure your space feels just right.
Initiate Your Request
Log into your account and select the order you wish to return, or contact our support team with your order number to receive a return authorization.
Package Your Items
Carefully pack the unused items in their original packaging, ensuring that fragile pots or decor are securely padded to prevent damage during transit.
Ship Back to Us
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your authorization.
Receive Your Refund
Once our team inspects the returned items at our warehouse, we will process your refund or ship your exchange within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing